Frequently Asked Questions


What Shipping Methods Are Available?

We deliver countrywide within 24hrs. In Nairobi and its environs, delivery is done in 2-4 hrs and payment is done upon delivery.

Gits Collections sends parcels via Wells Fargo (or any other preferred means by the customer) to all other parts of the country. This, therefore, necessitates the customer to make the payment beforehand and is issued with a receipt of both the purchase and parcel shipping.

How Long Will it Take To Get My Package?

Delivery within Nairobi and its environs take 2 to 4 hours. Parcel deliveries are received within 24 hours of making a successful order.

How Do I Place An Order?

Once you find a product you like;

  1. Click on Buy Now
  2. Proceed to checkout
  3. Fill out your information
  4. Complete Order


  1.  Click On Order on Whatsapp and you will talk directly to our sales agents.

How Do I Track My Order?

To track your order, you can call us on 0796125992 with your name and order placed and we will be ready to provide all the needed information.

You can also track your order here.

Do I Need An Account To Place An Order?

No, you do not need an account to place an order. However, having an account with us makes it easier to track your products and purchases with Gits Collections.


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